HeartfeltEulogies.com - Eulogy Guide with Speech Templates

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Frequently Asked Questions

About Heartfelt Eulogies e-Book
System requirements
What payment and ordering  methods do you accept?
How do I make an online purchase?
What address should I enter in the billing information screen?
What should I know about pricing?
Can you send me an invoice?
Do you offer a money back guarantee?
What happens when order is placed?
How do I get my  E-Book?
Are my credit card details secure?
What appears on my credit card statement?
Why my credit card is not accepted?
Did my order go through?
Customer Support
Policies, Terms and Conditions


About Heartfelt Eulogies e-Book
Heartfelt Eulogies guide you through the process of organizing, writing and delivering a unique eulogy that touches hearts. This instantly downloadable version cost 19.95 USD and it includes:

-22 Pre Written Eulogies for Mom, Dad, Toddlers, Teenagers, Brothers, Sisters and Cousins
-8 Pre Written Eulogies for Husband and Wife.
-8 Pre Written Eulogies for Stepfathers, Stepmothers, Grandfathers and Grandmothers
-6 Pre Written Eulogies for Friends, Servicemen and Colleagues
-1 Sample Letter of Condolence with Writing Tips
-Eulogy Speech Guide - How to Organize, Write and Deliver a Heartfelt Eulogy- Eulogy Speeches Guide with Eulogy Examples
-Funeral Etiquette- What to Say, What NOT to say..
-Public Speaking Techniques and Advice- Lifesaving Tips for Public Speakers
-Great Eulogy Quotes and Deep Thoughts by the Famous People to Get You Inspired
-Famous Eulogy Examples including Eulogy by Robert F. Kennedy, Oprah Winfrey, Bindi *free
-Classic Funeral Poems and Emotional Verses *free
-Complete Guide to Public Speaking - Successful Methods of Public Speaking- Full e-Book *free
-Complementary Funeral Cost Calculator Worksheet *free

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System requirements
"Heartfelt Eulogies" e-book and bonus book "Successful Methods of Public Speaking"
are in PDF format.  In order to view a PDF file, you need Adobe Acrobat Reader software installed on your computer.  You can Download Acrobat Reader for Free.

There is yet another free bonus file "Funeral Cost Calculator" which is Microsoft Excel XLS format that requires Microsoft Excel Viewer. You can Download Excel Viewer for Free.

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What payment and ordering  methods do you accept?
-Credit Card Online:
2Checkout.com, our authorized retailer, accepts VISA, MasterCard, American Express, Discover/Novus, Diners Club, and JCB. All derivatives of these brands are also supported. You can safely enter your entire credit card number via the secure server, which encrypts all submitted information. Alternatively, you can place your order by phone.  See
Customer Service Support Center.

-Paypal Payments
Pay with your paypal address.

-Wire Transfers and Checks
Anyone with a US personal or business bank account can pay by check.

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How do I make an online purchase?
Purchasing online is easy. After you access the purchase section and have selected the product(s) you want, press the "Buy Now" button and you're ready to checkout.

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What address should I enter in the billing information screen?
For credit card verification, you must enter the address exactly as it appears on your credit card statement.

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What should I know about pricing ?
Pricing in our online store is offered in U.S. dollars. Moreover 2Checkout.com, our authorized retailer, provides a new multi currency service that enhances the online shopping experience for global customers. This service allows international customers to shop in a variety of currencies, in addition to USD, knowing the final charge of the purchase in the local currency.

Currently, 2Checkout.com offers to shop using the following additional currencies:

* Australian Dollar (AUD)
* Canadian Dollar (CAD)
* Swiss Franc (CHF)
* Danish Krone (DKK)
* Euro (EUR)
* British Pound (GBP)
* Hong Kong Dollar (HKD)
* Japanese Yen (JPY)
* Norwegian Krone (NOK)
* New Zealand Dollar (NZD)
* Swedish Krona (SEK)

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Can you send me an invoice?
Yes, if you didnít choose the appropriate option at 2Checkout.com and want to receive a Sales receipt for your purchase, please contact our Customer Service Support Center with the information that helps us to identify your order (e.g. 2Checkout.com order ID, Purchase Order number, company name etc.)

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Do you offer a money back guarantee?
Yes, we offer 30-days, 100% money-back Guarantee. If for any reason, you decide that "Heartfelt Eulogies" just isn't for you, do contact us and we will issue a full refund. No questions asked!

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What happens when order is placed?
When an order is initially placed, 2checkout.com will gain an authorization from the customer's bank to guarantee that the funds will be available. The length of time these authorizations are valid varies depending upon the bank. A customer visits a Web site, selects a product, then advances to the checkout portion of the process. At this point, a customer on a 2CO-affiliated site advances to an SSL-encrypted order page, which guarantees the security of their personal and payment information. 

Once the customer enters and submits the information, 2CO's processes immediately perform an authorization. The processes verify that the information submitted is correct, and that the funds required for the sale are available.
If the information is inaccurate, or funds are not available, the sale will be declined and the customer notified as to the reason (if an appropriate code is provided by the cardholder's bank). 

If, however, the information is correct and funds are available, the customer is either sent to a final 2CO page or returned to the return URL that you have specified during setup.
Additionally, a sales confirmation email is sent to the customer, alerting them to the completion of the sale.

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How do I get my  E-Book?
Immediately after completeing the order, you will be redirected to a page with a download link. Click the download link and save the .zip file to your PC.  Then extract all files and you'll be ready to go.

If, for any reason, you're not redirected to a download page after the completion of the order, please contact us with details of your order and we will send you a new download link.

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Are my credit card details secure?
When you place an order using a credit card, you can rest assured knowing that your credit card number has been transmitted as safely and securely as possible. The 2Checkout.com
Shopping Guarantee protects you when you buy from 2Checkout.com, so that you never have to worry about credit card safety.

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What appears on my credit card statement?
This charge will appear on your credit card statement as a charge to 2Checkout.com, Inc.

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Why my credit card is not accepted?
There are many reasons for a failed credit card transaction. Your card may have expired or reached its limit or a credit card computer, either on our end or your bank's end, may have encountered a machine error.
If your credit card cannot be verified, is invalid, or is not otherwise acceptable, your order may be suspended or cancelled automatically. If you do have problems, you can contatc sswith any error message you may have received.

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Did my order go through?
If you're for any reason not sure if your order go through, please contact our
Customer Service Support Center 

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Customer Support
Our multi-level Customer Service department is available twenty-four hours per day, seven days per week.

  • Please submit an online support ticket to our customer service department.

  • Or, call our Customer Service Support Center

    1-877-294-0273 toll-free in U.S. & Canada
    1-614-921-2450 international callers
    0871-871-8283 local from UK & Northern Ireland

Customer Service Support Center

Suggestions and Feedback
support @ heartfelteulogies.com

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Policies, Terms and Conditions
HeartfeltEulogies.com has granted the following specific permissions for this digital product: Permission is granted to retrieve, print and store a single copy of this e-book for personal use. This permission does not extend to photocopying or producing copies for other than personal use of the person creating the copy, or making electronic copies available for retrieval by others without prior permission in writing from HeartfeltEulogies.com.

HeartfeltEulogies.com's Privacy Policy
2Checkout.com's
Privacy Statement

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