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FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
About After Forever e-Book
System requirements
What payment
and ordering methods do you accept?
How do I make an online purchase?
What address should I enter
in the billing information screen?
What should I know about pricing?
Can you send me an invoice?
Do you offer a money back guarantee?
What happens when order is placed?
How do I
get my E-Book?
Are my credit card details secure?
What appears on my
credit card statement?
Why my credit card
is not accepted?
Did my order go through?
Customer Support
Policies, Terms and Conditions
About After Forever e-Book
After Forever
Funeral Poems e-Book is a downloadable item priced 22.95 USD and it includes:
-36 Unique funeral poems for Parents, Partners, Children, Friends...
-Coping with Grief and
Loss
-Funeral Etiquette- What to Say, What NOT to say..
-Practical Funeral Planning Tips
-Sample Letter of Condolence with Writing Tips
- Learn to Write a Condolence Letter
-Eulogy Writing: How to Write and Deliver a Funeral Speech
-Famous Eulogies
-Funeral and Death Quotes
-Complete Guide to Public Speaking - Successful Methods of Public Speaking-
Full e-Book
System requirements
"After Forever" e-book and
a bonus book "Successful Methods of Public Speaking"
are in PDF format. In order to view a PDF file, you need Adobe Acrobat Reader software installed on
your computer. You can
Download Acrobat
Reader for Free.
What payment
and ordering methods do you accept?
-Credit Card Online:
2Checkout.com, our authorized retailer, accepts VISA, MasterCard, American
Express, Discover/Novus, Diners Club, and JCB. All derivatives of these
brands are also supported. You can safely enter your entire credit card
number via the secure server, which encrypts all submitted information.
Alternatively, you can place your order by phone. See
Customer Service Support Center.
-Paypal Payments
Pay with your paypal address.
-Wire Transfers and
Checks
Anyone with a US personal or business bank account can pay by check.
How do I make an online purchase?
Purchasing online is easy. After you
access the purchase section and have selected the product(s) you want, press the
"Buy Now" button and you're ready to checkout.
What address should I enter
in the billing information screen?
For credit card verification, you must
enter the address exactly as it appears on your credit card statement.
What should I know about pricing ?
Pricing in our online store is offered in U.S. dollars. Moreover
2Checkout.com, our authorized retailer, provides a new multi currency service
that enhances the online shopping experience for global customers. This service
allows international customers to shop in a variety of currencies, in addition
to USD, knowing the final charge of the purchase in the local currency.
Currently, 2Checkout.com offers to shop using the following additional
currencies:
* Australian Dollar (AUD)
* Canadian Dollar (CAD)
* Swiss Franc (CHF)
* Danish Krone (DKK)
* Euro (EUR)
* British Pound (GBP)
* Hong Kong Dollar (HKD)
* Japanese Yen (JPY)
* Norwegian Krone (NOK)
* New Zealand Dollar (NZD)
* Swedish Krona (SEK)
Can you send me an invoice?
Yes, if you didn’t choose the
appropriate option at 2Checkout.com and want to receive a Sales receipt for your
purchase, please contact our
Customer Service Support Center with the
information that helps us to identify your order (e.g. 2Checkout.com order ID,
Purchase Order number, company name etc.)
Do you offer a money back guarantee?
Yes, we offer 30-days, 100%
money-back Guarantee. If for any reason, you decide that "After Forever"
just isn't for you, do
contact us and
we will issue a full refund. No questions asked!
What happens when order is placed?
When an order is initially placed, 2checkout.com will gain an
authorization from the customer's bank to guarantee that the funds will be
available. The length of time these authorizations are valid varies depending
upon the bank. A customer visits a Web site, selects a product, then advances to the checkout
portion of the process.
At this point, a customer on a 2CO-affiliated site advances to an SSL-encrypted
order page, which guarantees the security of their personal and payment
information.
Once the customer enters and submits the information, 2CO's processes
immediately perform an authorization. The processes verify that the information
submitted is correct, and that the funds required for the sale are available.
If the information is inaccurate, or funds are not available, the sale will be
declined and the customer notified as to the reason (if an appropriate code is
provided by the cardholder's bank).
If, however, the information is correct and funds are available, the customer is
either sent to a final 2CO page or returned to the return URL that you have
specified during setup.
Additionally, a sales confirmation email is sent to the customer,
alerting them to the completion of the sale.
How do I
get my E-Book?
Immediately after
completeing the order, you will be redirected to a page with a download link.
Click the download link and save the .zip file to your PC. Then extract
all files and you'll be ready to go.
If, for any reason, you're not
redirected to a download page after the completion of the order, please
contact us
with details of your order and we will send you a new download link.
Are my credit card details secure?
When you place an order using a credit card, you can rest assured knowing
that your credit card number has been transmitted as safely and securely as
possible. The 2Checkout.com
Shopping Guarantee protects you
when you buy from 2Checkout.com, so that you never have to worry about credit
card safety.
What appears on my
credit card statement?
This charge will appear on your credit card statement as a charge to
2Checkout.com, Inc.
Why my credit card
is not accepted?
There are many reasons for a failed
credit card transaction. Your card may have expired or reached its limit or a
credit card computer, either on our end or your bank's end, may have encountered
a machine error.
If your credit card cannot be verified, is invalid, or is not otherwise
acceptable, your order may be suspended or cancelled automatically. If you do
have problems, you can contatc sswith any error message you may have received.
Did my order go through?
If you're for any
reason not sure if your order go through, please contact our
Customer Service Support Center
Customer Support
Our multi-level Customer Service department is
available twenty-four hours per day, seven days per week.
-
Please
submit an online support ticket to our customer
service department.
-
Or, call our Customer Service Support Center
1-877-294-0273 toll-free in U.S. & Canada
1-614-921-2450 international callers
0871-871-8283 local from UK & Northern Ireland
Customer Service Support Center
Suggestions and Feedback
support @ heartfelteulogies.com
Policies, Terms and Conditions
HeartfeltEulogies.com has granted the following specific permissions for this
digital product: Permission is granted to retrieve, print and store a single
copy of this e-book for personal use. This permission does not extend to
photocopying or producing copies for other than personal use of the person
creating the copy, or making electronic copies available for retrieval by others
without prior permission in writing from HeartfeltEulogies.com.
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